I remember when I first started in the property management industry over 25years ago. Things were so different then. The basic concept of “getting the money in the bank” and keeping the residents happy seemed to be the only real challenges. There were no budgets to speak of, or they were just basic “guidelines” that the company or owner gave you to follow.

Download: 9-2010-September-2010.pdf

October 2010 Newsletter

Career Blue Prints Changed

As with many individuals in the multifamily industry, I too started out "on site" as a leasing consultant. In those days just having a "friendly, outgoing personality" seemed to be the key to being successful. Listening to the customers and helping them with their housing concerns was an easy task and career advancements were sometimes more "being in the right place at the right time" than actual promotions.

Download: 10-2010-October-2010.pdf

November 2010 Newsletter

In It To Win It

Training, training, and MORE training. Seems we as an industry have finally gotten back to the idea that training is a huge part of a company’s success.

Download: 11-2010-In-It-To-Win-It-112010-rev.pdf

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Jackie,

I wanted to take a moment of your time to thank you for a wonderful and very informative day. You know the call, the one you get from your boss saying, "I think this would be a great seminar for you to go to", and you smile in to the phone and say "Oh I agree, I think it will be a terrific learning opportunity" then you hang up the phone and groan and think to yourself, doesn't she think I have enough to do without going to a seminar to listen to someone tell me what I already know I should do but never seem to have the time to do. I am so glad she did because I had not only a terrific time, but I learned things, and I learned things that I can make time to do. Thank you for a great day. I truly believe I left your seminar with an incredible amount of knowledge. Good luck in the future and trust me, I will be at the next one you do for the Apartment Association of Greater Knoxville.

Debra C. McElhaney
Community Manager
The Manhattan Apartment Homes
Oak Ridge, TN

NAA - Lost In Translation Seminar New Orleans
Jackie Ramstedt & Alexandra Jackiw

They were so passionate about what we do, said Jenny Moore, Regional Manager for Birmingham, Ala.-based Abbey Residential. Walking the talk, baby.

Jenny Moore
Regional Manager
Abbey Residential